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Design Thinking: Inspiring Professionals to Reflect On and Discuss Implementation of Technology in Daily Work Practice

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Design Thinking (DT) is a user-centered approach that supports both the development and implementation of healthcare technology. In two 2020 projects, healthcare professionals and patients used DT-tools to implement telemonitoring in hospitals and Virtual Reality (VR) in rehabilitation. DT fostered collaboration, reflection, and the creation of practical tools like a website and a customer journey map (CJM). These tools increased professional engagement and support for implementation. Future research could focus on integrating patient and professional perspectives for even greater impact.

Auteurs van deze publicatie:

  • Loes Bulle-Smid
  • Fenne Verhoeven
  • Gido Hakvoort
  • Marike Hettinga

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